What is CodeRED?
The CodeRED Emergency Notification System is a fast communication service allowing the County to notify citizens of an emergency situation. It enables the County to provide mass notification quickly and easily.
How will I benefit from this service?
This high-speed telephone system will allow the County to contact participants to provide information about a critical situation, what action needs to be taken, and notification that the situation has been resolved.
What do I have to do to receive this benefit?
To receive CodeRED you must register your home, cell phone, or business phone number in the CodeRED database.
How does it work?
CodeRED delivers the important message through a high-speed telephone calling system to a phone number on the CodeRED database. County emergency staff will access CodeRED via a secure portal on the web. A "call area" will be marked identifying street addresses. Telephone numbers will be matched up electronically to these addresses through the use of Geographical Information Systems (GIS). A pre-recorded message will be sent out via the telephone with information about the incident and possibly instructions for action to be taken.
What should I do if I receive a CodeRED message?
- Listen Carefully
- Follow Instructions
- Don't hang up until you hear the whole message (the message will not be repeated)
- DO NOT call 9-1-1 unless instructed to do so (You will only tie up emergency lines)
What should I do if I don't receive a message?
Your area of the community may not be affected. In which case, you won't receive a call even if it's only a block away.
Will the system work with cell phones?
Yes. But, your cell phone number needs to be associated with your address. We encourage you to register your cell phone number.
What is CodeRED used for?
CodeRED will be used for significant incidents and events where the timely notification of an affected population or geographic area is essential.
Why did CodeRED call me several times?
If there is no answer and they do not have an answering device, the number will be attempted up to 3 times.
Code RED is a web based system which will allow us the ability to reach a large number of citizens in a very short period of time, by geographically based delivery of phone and text messaging. The system uses the latest in mass notification technology making the system very easy to use. In addition, it allows County residents the ability to create their own account so they can add or remove numbers they want the system to call. We are working with the cities and townships in the county to ensure that this partnership will truly benefit all County residents.
To sign up for Code Red, visit the following website: https://public.coderedweb.com/CNE/5BD6DBCB2457